Once everything is in order, we will send you an email to confirm our agreement, down to the last detail—right from delivery or pickup to food and price. Prices agreed can be changed if changes to final quantities are made.
What do I do if the guest list changes?
In case of a change in the size of the party, you can amend your booking as late as the day before the event. This is true regardless of whether you have to add one guest or 10. Our ingredients are fresh and of short durability, so there are no cancellation rights once the food has been delivered or picked up.
How do I pay?
We will send you an invoice once the event is over. This must be paid within five days. If you have booked an event of a value greater than € 150,00 you will pay half upon booking and the rest within five days of receiving your invoice.
Where do I find the small print?
We take great pride in meeting both your and our expectations and therefore refrain from adding small print to our contracts. We take full responsibility for everything within our control, but in case of events over which we have no control, such as weather issues closing your event, improper cooling at your event, etc), we no longer accept responsibility.
What if I am not satisfied?
We do our utmost to ensure that your wedding reception, birthday or anniversary is everything you and your guests could ever hope for. If we do not deliver the service you were expecting, we would like to hear from you immediately, so that we can amend the error before it is too late.